The Service Providers Service Provider w. @Congruity360

When you buy a well known name brand storage array, do you know who is servicing it on the back end? Congruity360 wants you to know, in many cases, they're providing the onsite deployment, configuration and support moving forward. Learn more in this short piece with COO, Mark Shirman & check them out at www.congruity360.com.

Transcript:

00:09

hey Dave Littman here, Truth in IT, and

00:12

I am glad to have Mark Shirman, Mark is

00:15

COO with Congruity360. Mark welcome

00:18

thank you it's good to be here

00:20

all right so hey we are talking about

00:22

about the technology that you buy the

00:25

technology that you deploy and why it's

00:27

important to know who is actually

00:30

installing it in configuring it so you

00:33

know tell us a little bit about you know

00:35

what what you know end-users and IT

00:38

shops should be thinking about in terms

00:40

of that end of the business so as you

00:43

might know we focus on data

00:45

infrastructure so we're very much data

00:48

folks and data engineers that might be

00:51

storage that might be data protection

00:53

disaster recovery etc many companies

00:57

many organizations are looking for ways

00:59

to leverage the cloud that might be

01:03

going hybrid cloud that might be moving

01:05

things wholesale to a public cloud it

01:09

might be building those kinds of

01:11

solutions in-house and being able to

01:12

measure those that confusion about the

01:15

best way to do that move the right way

01:18

to configure that information it's kind

01:20

of what we focus on and it is very much

01:23

a topic of conversation as well as a

01:26

ever-changing technical technology

01:28

landscape that happens now where people

01:31

are putting in flash drives people are

01:33

looking at converged systems how do they

01:36

leverage those what are the use cases

01:38

around those and then how do they move

01:40

and leverage cloud oriented solutions

01:43

almost everybody is trying to figure

01:46

this out now that they sort of get their

01:47

toe in the water in some way shape or

01:49

form with Amazon or hash or etc and then

01:53

what that brings an extra light to is

01:56

information governance so that might

01:58

relate to ediscovery data or governance

02:01

data and now you've got risk folks and

02:05

general counsel involved and how data

02:08

needs to be done and managed inside

02:10

large organizations and that's really

02:12

kind of what we do okay so so let me

02:14

just back up a second mark so you guys

02:17

are are integrating

02:21

these complex technology infrastructure

02:24

x' but you guys don't always necessarily

02:27

have the direct relationship with the

02:30

end-user a lot of times your customers

02:32

are the technology OEMs themselves to

02:34

pure storages you know you know many of

02:38

them so talk to us a little bit about

02:39

that that's correct so we feel a need in

02:43

the market where folks are looking for

02:46

engineers with broad breadth of

02:47

experience in around these platforms and

02:51

that's what we do you know Oh II am

02:53

generally focused on building a product

02:56

taking it to market that's where they

02:58

make their margins that's their business

03:00

not services

03:02

some folks dangle in it but you're

03:04

really devil in it but you're basically

03:06

looking at very large organizations and

03:08

even so the folks like the pews etc

03:12

would rather do that through their

03:13

channel the channel very often

03:16

particularly the reselling channels

03:17

still very much focused on selling

03:19

products so our ability then to help the

03:23

channel or help the OEM directly with

03:27

these services is a huge advantage to

03:31

them into the market and that's what we

03:33

do driving forward we build our business

03:36

model in such a way that we can be

03:38

white-label so the margins were the

03:40

business model works so there's never

03:42

any conflict whether the reseller takes

03:45

us and potentially marks us off the end

03:47

user where we go through the OEM for us

03:50

it's a very efficient model that allows

03:52

us to recruit the top engineering talent

03:55

and still not compete with almost

03:59

anybody in the market because our

04:01

expertise is in doing the work okay

04:03

fabulous and so it's a win-win for the

04:06

OEMs because a lot of times they don't

04:08

have to fully employ this infrastructure

04:12

they can just outsource it to you guys

04:14

get you guys trained up have you come in

04:16

and do the delivery that's correct and

04:19

you know because we also own our own

04:21

datacenter we have the ability to do all

04:24

kinds of Technology interoperability

04:27

testing as well as potentially hosting

04:30

on a permanent or 10 temporary basis

04:34

folks data and infrastructure

04:36

environments to help with the

04:38

transformation so we really are a value

04:40

add obviously to the end-user but also

04:43

to many of the partners that are really

04:46

trying to drive product more than a

04:48

driving service where services we are

04:51

the plumbers that make all the stuff

04:52

work okay fabulous all right mark well

04:55

you know urge everybody if you're

04:58

interested in these sorts of services

05:01

check out congruity 360 com you'll see

05:04

the link here on the bottom of the video

05:06

Mark Shirman CEO oh thanks very much for

05:09

taking the time to speak with us today

05:11

great to reconnect thank you

05:13

all right thanks again thanks for

05:14

watching and check out Congruity360