Real World IT Case Study: performance management

This IDC Customer Spotlight provides an overview of IDC's discussion with Simon Close, the freelance IT consultant who was responsible for managing the SAN and IT infrastructure for British supermarket chain Morrisons, Lloyds Banking Group, and HBOS, to understand about the implementation and use of Virtual Instruments' infrastructure performance management solutions and how they benefitted from using it. The study also highlights Close's reasoning behind selecting the solution and his experiences of using Virtual Instruments' various solutions for 10 years across different environments ranging from large banks through to retail. IDC also identifies recommendations and best practices for users based on the discussion with the user.