Building a Culture of Automation: Intercom's Success Story with Tines

In this webcast, learn about the transformative journey Intercom's IT team undertook as they adopted Tines to establish an IT Automation Center of Excellence. This session delved into the technical and strategic aspects of integrating Tines for business process automation across Intercom.

In this webcast you'll learn:

• How Tines simplifies complex automation processes, as evidenced by Intercom's rapid development of workflows.
• How Intercom benefitted from Tines' cost-effective model that fosters innovation without the burden of high expenses encouraging organizations to automate more processes freely, aligning with their overarching philosophy of promoting a 'culture of builders'.
• How native change control systems and role-based access control, crucial for maintaining security while enabling widespread automation enable engineers and non-technicians alike to deliver smooth and secure implementation of automation tasks.