Transcript
Hi Mike Matchett with Small World Big Data. We are here back today talking about remote desktops and getting access to those because we're all working everywhere from anywhere. And we got some more detail and some more information on how IT shops have. Pretty much any size can start to help make that happen. Making that connectivity go around the world. I guess you'd say we've got Leo stream, so hold on just a second. We'll get right into it. Hi, Karen. Welcome back to our show. Thank you. Mike. It's always a pleasure being here. So let's just remind folks who may not have heard much about Leostream. You know what got you into Leostream? And what does Leostream been up to over the over sort of its arc of its existence? Oh, wow. That's a very small question. Small question, but. So leostream at our heart, what we do is remote desktop access. We're all about making sure that users can connect to the business resources that they need to get their job done. And that's that's a big it's a big task that can mean many things to many people. But essentially what we want organizations to be able to do is to modernize their workforce so that users can work from anywhere. And we want to make sure that that capability is available to everyone at their organization. You know, remote desktops, you say there's a lot of options when it comes to remote desktops. Like, what are you actually enabling that you wouldn't you wouldn't necessarily see from the likes of, say, a VMware or something? The stream's biggest advantage is the fact that we give people freedom of choice, and that's because we take a multi-vendor approach to everything else that is part of a remote desktop infrastructure. So use any cloud you like or host on prem in virtualization, maybe use both and then migrate users seamlessly between them. Use different display protocols. Leostream wants to be that single pane of glass where it can efficiently manage a hybrid environment, and then end users have one place that they can go to connect to whatever they happen to need, based on the task that they have at hand. So. So users might have a range of options. It may be trying to offer a range of options. Users may be in different places even, and want to connect to different things. And you're going to be the glue that really connects everyone in the middle to to what they need to get to. Right. The the key here is simplifying it, making your IT staff more efficient and seamless and user experience. The end user doesn't care or need to know that if they are traveling across the country, that they are getting connected to a different region to get to their desktop. They don't need to know that, okay, this day you're working on a different project, and that happens to be a machine that's hosted on prem. The user just needs to say, oh, you know, today I'm working on this thing and I'm going to connect to this machine and I'm off and running. And it's a very secure approach that you guys take as well with Leostream. And it all centers on this idea of really a concrete, I shouldn't say concrete on a very solid connection broker paradigm, an architecture. Right. Can you tell us a little bit about what what one should think of when we try to imagine what connection brokers do? Yeah. So really, what we want people to be able to do is build an environment that adheres to a number of different zero trust concepts, because security, as you said, it's very important. And so what our broker gives people the ability to do is really lock down authentication, ensuring that users are going through multifactor authentication and only authenticated users have access to the environment. And then what the broker is doing is it's authorizing users to connect to the appropriate resources so they don't have an open connection via a VPN to the internet. They're just having the broker say, these are the resources this user is allowed to use. And then the broker controls our Leostream gateway, which is essentially the VPN replacement. And the Leostream gateway intelligently and securely makes sure the user can connect to what they need, but to nothing else. All right. So we've we've actually talked a little bit about this before. I'd encourage someone who's interested at this point, go back and look at some of the previous discussions we've had. But you've got like a new release coming out and some new features that I'd like to really just walk through, because it's been interesting to to do this and find out what's, what's sort of the latest here. So what's, what's the first new thing that came across your radar this year? You said we had to do this. We got to get this out on the street. And what did you produce? Well, it's funny, a lot of what we produce is it's very customer focused. It's mostly what are our customers just clamoring to get into their hands. And a lot of that for this release had to do with enhancing the capability that we had to integrate with Amazon Workspaces core or to integrate with AWS, EC2. So we added things like being able to provision new machines in EC2 using launch templates, which give our customers a way to completely customize how that instance is created, add multiple security groups, pick the instance size, things like that. You know, previously we could provision from Amis and you could set a subset of configuration options through our UI. But now with that launch template, you know, sky's the limit. Do what you need. Um, and then the other thing we did was we enhanced our integration with the nice protocol so it can launch the client and the connection through. A Uri. And this really it's another great security enhancement because we're no longer downloading files onto the user's laptop to launch the connection. So that's great. Obviously, if you're talking about BYoD, initiatives don't have to download a file onto someone if they want to launch the machine, their connection from a coffee shop. Last thing you want to do is download a file onto a random machine. So some really good integration points and security enhancements on the front. All right. So that's a growing a growing market for what people are doing. And using Leostream for in addition is getting to cloud desktop providers as well as the other things they may have used in house before. Right. So really growing that sort of hybrid approach that, that folks are trying to do, and, you know, you've done some improvements to the way you offer management or your management platform. Tell us about some of those. Yeah, a lot of that is on the web client side. And what the end user sees, the the broker hosts the end user's web client. So essentially they're logging into the URL. That's your Leostream environment. And we completely redesigned the web client. It's built on a new technology stack. It has much more modern look and feel to it has what we're very excited about dark mode, both on the both on the web client and the administrator view. You know, as soon as we rebranded, everyone says, hey, the colors are great and the logo is fantastic. Wow, this is bright. And so, you know, in order to relieve eye strain, take up less battery power, we put the dark mode into both. Like I said, the administrator and the web user portal. So we're we're excited to see how many screen shares we get on now and, and see people in dark mode. Right. And you are subtly also becoming more of a horizontal layer that more people are interfacing with. So it's not just the IT folks who said, I want a dark mode because I'm working in the back room, but you're becoming this, this place where people can even see, you know, what you might call third party assigned desktops, as well as the ones that you normally work with? Yeah, that's that's the goal. We have this vision of, like I said, being the, you know, connect from anywhere for everyone. And not everyone needs a VM that necessarily streams managing the assignment. So if you think in the spirit of workspaces, core Amazon Workspaces core instances are assigned by Amazon Workspaces Core. And we're managing provisioning and we're managing connecting users. But that's really a the first of our kind of third party assignments. And the whole idea is that as we add more of these in, we just want to become that one place where end users again, seamless end user experience. They come to leostream, they connect to whatever they need. And it doesn't have to be something necessarily that we're power controlling and monitoring for idle time. That could be the other system's job to do that. But again, one place for end users to go. Okay, okay, great. You've also, I think, as another sort of interesting point hardened even more some of your some of your self-hosting. You support Linux. Now for example tell us about tell us about that. Yeah. Don't don't give away any clients that are using it. But just tell us about it. Tell us about what what's going on there. Definitely can't do that. But we we work in some highly secure environments. And what those secure environments need is all of their applications to run on security enhanced Linux, Linux, and now both the gateway and the broker which have always installed on on Rhel perhaps be right now, but now that really by default can have security enhanced Linux on and that just really you just better from a security standpoint to have that enabled. Yeah mean just just hearing this and a lot of these are you said were customer driven kind of enhancements that you guys are delivering, which tells me that your footprint is growing. I mean, that this is really becoming successful in, in a wider set of environments. So we've got a lot of Amazon growth here. We've got some hybrid growth. We've got using third party provisioning. We've got some the secure environments coming into here. So it really tells me that, you know, Leostream is becoming more widely deployed across larger swaths of territory. Yeah, I think probably when we first started talking, we were talking a lot about media and entertainment, because that was the vertical that Leostream was doing a lot of business in. But now it's definitely cross vertical, like oil and gas finance, the, you know, the secure sector. We'll just say that. And so you definitely see leostream across all these different industries now because ultimately they're solving the same problems, which is how do I make my users productive from anywhere okay. I mean, that's great. You know, I saw one little note to I want to talk about just a little bit, which was the idea that you also are increasing things like accessibility and things like language support and things like that. I mean, a lot of people don't talk about those anymore, but what's really what's really driving that these days? Well, there's two things. One, Leostream has a global customer base, and we want all customers to be able to communicate in the language and the character set that makes the most sense for them. And so what we added was a full support for UTF eight character sets in our connection broker database. So that again, if you want your desktop names to use your native character set, you can if you want your username and password to use that set, you can. It's all about making sure people are respected and using the language that makes the most sense for them. And then on the accessibility front again, it's all about from anywhere for everyone. And so what we have been doing is working hard to make sure that the web client and the administrator interface, you know, work with screen readers and just pass all of those different tests that you need to pass when you're a web interface. Yeah. So I think let's just sort of wrap this up when we say work from anywhere for everyone. Step back up and give us the bigger picture of all the kinds of the whole matrix. What is Leostream connection broker connecting? Well, everyone from everywhere. So and it's kind of crazy, but it's true. You know, whatever client device they want to use are they do they really love their Mac? Do they really love Linux? Do they really love windows? Do they want to use thin client zero clients, web browsers, whatever the user is most comfortable sitting down at? We want them to be able to log into their leostream environment. And then what do they need to connect to? Are they running applications again on Macs or Linux or Windows, or maybe on multi-user servers? We want them to be able to connect to whatever it happens to be that they need to get access to. And and we talk about what we're connecting people to is, you know, from a technical standpoint, it's the operating system. But what end users care about is my applications and my data. And so different applications and are, you know, more well suited to different operating systems. So that's why we talk about being able to connect people to different operating systems and then connecting them using different display protocols, because what is performance for one user will not be performant for the other. So it really is it's all these different business use cases that you can satisfy with Leostream, because we are this multi-vendor approach that is very, very flexible. So you can make sure that you're satisfying all your business initiatives, whether that be security or cost savings or mitigating risks from downtime if users can't get access to their their production environments. That's really what we're all about. Yeah, I'd say it's like kind of a Swiss Army knife, but that's sort of like downplays the fact it's not really utility. It's really a core building block that really can help secure the enterprise as well as enabling it. So really, really appreciate that. Again, check out our previous videos. If someone wants to learn a little bit more about Leostream today, would you point them at your website or you got something else? They can definitely go to our website. We have a lot of videos out there on Vimeo and YouTube. If you want to check those out, you can always email us. It's easy. It's info@leostream.com. All right, so check it out. There is a lot going on there. If you've got clients who need to connect from anywhere of any kind to any other thing that they're trying to do, and you are tackling this multi-vendor situation you get into when you start trying to stitch that together from hybrid parts. Look at leostream that might be able to help you to simplify and secure that environment down for you. So thank you so much, Karen, for being here today and updating us on what's going on. Thank you. All right. And thank you. Check it out.